Useful guidance, checked at the source.

What the service does

Collections Day helps you find Australian household bin information using council guidance and address checks. We may reuse a recent result and show when the information was last checked.

Collections Day is an independent service. It is not a council, government authority or waste contractor, and it does not control collection operations.

Always check important details

Council schedules can change because of public holidays, service disruptions, property eligibility or private bin arrangements. Before relying on a result, check when it was last updated. For missed collections, urgent changes or questions about your property, use the linked council website.

We do not show a weekday or date unless council information supports it. Information on this site is practical guidance, not legal, environmental or professional advice.

Accounts, links and emails

• An account is optional. It lets you see your saved addresses on different devices.
• Keep sign-in emails, your Google account and address-page links secure. Anyone with an address-page link may be able to see that address and schedule.
• Only save an address you are entitled to manage, such as your home or a property for which you have permission.
• We send emails only when you ask to sign in or be told that a schedule is ready. Keep your email address current and do not request messages for someone else without permission.
• Phone reminders are optional and require a saved address. Delivery depends on your device, browser and notification settings. We recheck official schedules, but if a current result cannot be confirmed we do not send a guessed bin-specific reminder.

Acceptable use

• Do not probe, disrupt, overload, scrape at unreasonable volume or bypass security and rate limits.
• Do not use the service to collect information about people or properties for surveillance, harassment, discrimination or another unlawful purpose.
• Do not submit malicious code, impersonate another person, or interfere with council and provider systems reached through the service.
• Automated or commercial reuse requires prior written permission unless applicable law clearly permits it.

Third-party services and content

The service depends on Cloudflare, Google, Australian government data and council websites. Those services and linked information remain under their operators’ control, including their availability, accuracy and terms.

Collections Day branding, layout and original software or text remain protected by applicable intellectual-property law. Council names, source material and third-party marks belong to their owners.

Availability and changes

The service is being developed and coverage is limited. We may add, change, suspend or remove features, councils or accounts when necessary for accuracy, safety, cost or maintenance. We may restrict access where these terms are breached or the service is abused.

We may update these terms. Continued use after an updated effective date means the updated terms apply from that date; material changes will be presented reasonably before they take effect where practicable.

Liability and Australian law

To the extent permitted by law, Collections Day is not responsible for loss caused by an unavailable or incorrect third-party source, a changed collection, a missed bin, or use of the service contrary to these terms. Nothing in these terms excludes rights or remedies that cannot legally be excluded, including applicable rights under the Australian Consumer Law.

These terms are governed by the laws of Victoria, Australia. Courts with jurisdiction in Victoria may hear disputes, subject to any non-excludable consumer right to bring a matter elsewhere.